What if I miss one of the monthly Work-Out?
The materials will be available for you on the website. Talk with your network buddy. Call your coach.

Will there be any preparatory work/homework?
Yes, at the beginning. After that - you fly solo!

How do we ensure confidentiality?
Nothing you discuss with your coach will be discussed with any other person without your prior consent. Confidentiality is a prime interest of ALL participants, there will be a review and agreement of expectations and principles during the first intensive.

It is understood and agreed that all information, both personal and professional, that is exchanged, shared or disclosed in the group will be held in absolute confidence. There will be no compromise and no excuses on this issue. Safety and trust are fundamental principles of the Polaris Program.

Group members agree that they will never disclose or share information about other members with anyone outside the group. Group members also agree that they will never use any proprietary information, intellectual property, concepts or business strategies without first obtaining full, explicit permission from the group member who remains the sole owner of such property.

Do I have to attend all the teleconferences/webinars?
No. However, we would encourage you to benefit from your peer group's perspectives and experience. This is the main opportunity for you to do so.

How do I access the Coaches/the Coaching Gym?
By email or telephone, as and when the need arises. We guarantee to respond within one working day during times when the Gym is 'open'. Should you try and contact us when the gym is closed, we'll be back to when it re-opens. For example, if you contact us on a Friday...we'll be back to you on Tuesday.

Who do I talk to about bridge numbers/materials/financial matters?
Email Susan (susan@polarisprogram.com), she'll take care of all your account and administrative concerns.