March 2004 
The developmental digest for emerging leader/managers devoted to growth and excellence
CONTENTS:
Section 1 - Topical Topics
  - Hot Buttons
  - Timely Insights
  - Structuring for Personal
    Development

Section 2 - Talk Back
  - You write
  - Commentary
  - A Point of View

Section 3 - On the Horizon
  - Emerging Trends and
    Developments
  - Challenges and Opportunities
  - Program Information

Section 4 - Secure Site


Section 1 - Topical Topics

Hot Buttons - a hot topic . . .
Have you ever been involved in an ‘explosive moment’? From a standing start to ‘losing it’ in seconds? Whether you’re on the giving or receiving end, it’s a devastating experience!

Relationships take forever to build, step-bypainstaking- step. They can be destroyed in seconds!
And as winter draws on, the risks escalate.

My sainted Scottish aunt used to tell me, “I’ll likely forget what you say to me; I may even forget what you do to me; but I’ll never forget how you make me feel!” The direct and collateral damage from a ‘hot flash’ can endure forever.

Yet few of us can remember when we were taught to manage ourselves or others in this respect. Who was it who gently alerted us to our ‘trigger points’, so we could control them? So now, just how do we handle ourselves or others when provoked?

Is this issue worth ten minutes of your valuable time? Why not check your Hot Buttons and consider a few practical strategies for managing your own - and those of others.

Go to: http://www.andros.org/intouch/hotbuttons.pdf

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Timely Insights . . .
  • Linear or analytical thinking is an important ability. It has to be, since everyone admires and rewards it. It’s not enough however, to secure your success as a leader / manager. For that you need to master the skills of integrative or strategic thinking – and ‘yes!’ these skills can be measured and learned. Ask us how - info@polarisprogram.com

  • The essential personality strengths that make people successful in non-management roles are extremely valuable - particularly if they’re consistent. They’re quite different though from those needed by successful leader / managers. How well do you know yourself? Are you truly aware of your mastery of the strengths you’ll need? Go to http://www.authentichappiness.org and check out the VIA Strengths assessment.

  • Every hour invested in thoughtful planning or strategy development prior to taking action can save up to ten hours in implementation. Firstly though, we must be able to recognize effective strategy when we see it! Strategy is like virtue– everyone talks about it with authority but few are really focused. How aware are you? Visit http://www.ebooks4business.ca/the_elegant_strategist/ for a revealing new book.

  • The two most critical time periods for your personal success are first thing in your work day and the final moments of that day. Do you have a routine, a plan of action that will optimize your productivity and your peace of mind at the same time? The answer is OMNI - contact us for details

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    Structuring for Personal Development. . .
    Is there one format for personal growth and development that excels others? Is there one process that works more effectively and efficiently than the alternatives? Probably not – since we are all different, not only in terms of what we need for our respective futures but also in the ways in which we best acquire new knowledge, skills and abilities.

    When all the various methods and strategies are examined though, it is clear that there are common elements, and more, that there are certain sequences in presentation that will assist rather than impede progress. We cannot afford to miss any of the vital steps, nor should we spend time and energies having to retrace our steps, repeat previously mastered material, or have to reconfigure what we have acquired in order to make it fit into one overall scheme.

    Having devoted a great deal of time and effort to this specific question, I’d like to suggest a format which seems to work very well for the majority of emerging leader / managers. It’s the finest system that I know of and it is the foundation of the Polaris program.

    Focus on personal strengths and on developmental needs in life as well as in career through personal benchmarking
    Intensive consider leading edge concepts in leader / manager foundation areas which are strategy, relationships and values, achieving real outcomes through implementation
    Networks which are vertical and horizontal, formal and informal, trust-based, accessible, spontaneous and self-sustainable
    Exposure to unlimited one-on-one coaching as and when needed with a structured approach and with the control in the right place
    Stimulation using personal balanced scorecards or contracts for performance which are active reminders through self reporting, also periodic summaries / digests with passive yet provocative ‘boosters'
    Tallies regular, outcome centered reviews that are focused on personal agenda, established and objective trend definitions as well as peer group recognition

    This isn’t the only pathway to individual success but it is one that works well. And please forgive me if this sounds boastful, but I also believe it to be the finest!

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    Section 2 - Talk Back

    You write . . .
    Hello Amanda,
    My, how quickly time has passed since we began our work together. I am very appreciative of the coaching and guidance, and above everything else how you’ve modeled and mentored me.

    I’ve gained clarity and an understanding of what my particular challenges are and were. Perhaps the biggest insight was my inability to step out of the reeds as you like to put it and to take a strategic approach. Having begun our work together during a particularly difficult project, you’ve helped me achieve positive outcomes. Our success is your success!

    Perhaps the most valuable thing I’ve learned during our sessions is to work from my strengths. And while this may seem obvious, when you are struggling as I was, you lose sight of these strengths.

    Although there were many lessons related to interpersonal relationships, project management, and strategic objectives, I now know my greatest lesson was that I must never lose sight of what it is I need as an individual to be effective.

    Your style was successful for many reasons. Most importantly, your style and manner of facilitation helped me arrive at the answers I needed. There are a number of tools that we’ve used as well as an outline for our direction but there was also some flexibility - which I needed.

    Your insight, experience, and down-to-earth style has made our time together a pleasant experience. I’m not certain we could have done it differently or any better.

    Amanda, although you were hired to help me get over some hurdles, what many don’t realize is your value is immeasurable during the good times too. Rare is the individual that helps others to envision new heights and opportunities.

    Empowerment is a fabulous gift, one that I hope you will be able to share with many others.

    My heartfelt thanks
    Bardhonia Harding

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    Commentary . . .
    One very frequent question that arises in tutorials is that of life balance. Is it realistic to expect that career success can be achieved without substantial sacrifices in personal life interests, and in cultural and spiritual dimensions? Some comments for consideration:

  • A common misconception is that successful people have to make sacrifices of this kind. Nothing could be further from the truth. Successful people do not always work harder and longer than others, they work smarter. They don’t necessarily do more things - they just do the right things, those that matter.

  • Some will try to become successful by isolating themselves from others in order to stand out. This rarely works. Real leaders and managers work with and through others to create results. They seek ‘win-win’ opportunities with other people – for people are the medium through which lasting results can be obtained.

  • Effective leader / managers do not seek to take on more and more, but instead seek to identify what is important to the organization and then focus on that. They usually find their focus by thinking three months into the future and then defining the action to be taken today to make that future a reality.

  • Successful people can change mental and physical gears easily, giving as much of themselves to non-work activities as they give at the office. They can download the concerns of the business for the evening and weekend, and then pick them up again when needed, without missing a beat.

  • The successful leader / manager practices self discipline continuously. (S)He stands guard on values, chosen strategies, personal performance standards and commitments in all areas of her / his life!

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    A Point of View . . .
    This section is a Guest Column. Those with different and interesting viewpoints are invited to state a case on a related topic. Articles are welcome – up to 250 words, please. Let’s hear from you!

    In at the deep end!

    There’s a significant amount of pressure on bright, up-coming managers and leaders to accelerate their growth and development – in the best interests of the organization, of course.

    Often the price exceeds the prize-for this forced growth can be detrimental, and sometimes it can even result in failure – the individual paying a price as well as the organization. This is hard to justify. Personal development is not a game of chance! Organizational leaders who stimulate growth in others have a profound responsibility to protect vulnerable persons from over-extension. After all, most, if not all of these initiators, are generally aware of the risks they could be incurring.

    Balanced growth requires careful planning and extended implementation. Throwing people into the deep end is simply not prudent, nor is it ethical. There has to be a strong loyalty to the developing leader / manager as well as to the organization. This can best be achieved by involving an objective ‘third party’ who might influence proposed strategies.

    Any executive who ignores the risks involved in a ‘forced growth’ program must be brought to account, for it’s the lives and futures of many persons that can be at stake. People are not expendable – under any circumstances or for any reason, even if they say they are willing to assume the risks. The lure of rewards can distort personal judgment.

    Let’s be sure we place ethical concerns at the forefront of our development initiatives.

    Well, that’s my opinion!
    David E.C. Huggins

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    Section 3 - On the Horizon

    Emerging Trends & Developments . . .
    There’s a fascinating article in Harvard Business Review – July 2003 edition – “What Really Works” by Nitin Nohria, William Joyce and Bruce Roberson. It reports on the ‘must have’ management practices that truly produce superior results – separating the facts from the fads. Those responsible for developing talent within their organization are urged to review this ground-breaking study. For your copy, go to: http://harvardbusinessonline.hbsp.harvard.edu/

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    Opportunities & Challenges . . .
    What are the advantages and disadvantages in becoming involved with a business or executive coach? This is a pivotal question, for coaching is not for everyone! Here are a few points that may serve to clarify your situation and to help you decide if you would benefit from one-on-one coaching.

    Firstly, the downside:

  • Coaching has long been associated with ‘last ditch stands’. ‘Problem’ persons were offered coaching to help soften the inevitable separation. This is not a good use of coaching!

  • Coaching has been very expensive since it is a one-on-one experience and the coach only has so much time to earn a living. This has now changed!

  • Coaches do not usually know your organization or your business in any great depth so they cannot assist you to make effective work decisions.

  • Good coaches are few and far between however almost anyone can get into the business and claim a successful track record. This too, is changing.

  • Results are often more subjective than objective, difficult to measure and even harder to prove as cause and effect. It doesn’t have to be this way!

    Now the upside:

  • Coaching does not usurp your strengths or your abilities, claiming that you are deficient in some way – it builds onto what you already have.

  • Coaching moves at your pace and in the directions that you set; although it will encourage you to assess your direction and momentum in very practical ways.

  • Coaching provides sensitive and highly specific strategies that allow you to develop the solutions and achievements that are important to you.

  • Coaching will leave you feeling that you have grown substantially in knowledge, skills and abilities with demonstrable results to confirm your progress.

  • Coaching is a ‘contract’ designed by you and your coach to achieve specific outcomes using strategies that become an integral part of you – forever.

    Of course, there are more extensive arguments on both sides. This is just a starter list, but one which should help you to decide whether or not coaching is for you – at this point in time. Only you can make such a vital and profound decision for yourself.

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    Program Information . . .
    The Spring 2004 Polaris Program gets underway on April 7th and 8th with a two-day Intensive at the Delta Meadowvale Convention Centre in Mississauga. The program will run through the next full year, until the end of March 2005, and will engage all the proven ‘channels’ for effective personal development.

    If you’d like to know more about the Polaris Program, and how it can contribute substantially to your personal and career growth, please visit www.polarisprgram.com at your earliest opportunity.

    There will be a Fall 2004 Polaris Program which will start in early October this year. Reservations are being taken now for this full initiative and the initial benchmarking processes are already underway.

    This may be a good time for you to investigate its benefits for you and for your organization.

    Spaces are, as always, restricted and available only to those who can demonstrate their sincere desire for significant growth as a future leader / manager.

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    Section 4 - Secure Site

    Polaris Program participants are welcome and encouraged to visit the extended reports, archival material and latest program developments in the upcoming participant area at www.polarisprogram.com.

    This area is exclusive to participants and will be password protected.

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    © The Polaris Program and Digest are products of Andros Consultants Limited