Timely Insights

  • Nine Ways to Build Engagement . . .

Brian Scudamore realized his company 1-800-GOT-JUNK? had developed a serious problem with employee passion and engagement. His team was no longer as focused, driven and happy as it used to be, and that was hurting business results. Here Scudamore reveals the nine steps he has taken over the past year to turn his firm back into a fun, engaged—and growing—workplace.. . .

  • Genghis Khan's leadership secrets . . .

We usually think of Genghis Khan as a bloodthirsty conqueror whose only legacy was slaughter and pillage. Yet the man who emerged from obscurity in 13th-century Mongolia to build the largest empire the world has ever seen was also one of the greatest leaders ever, contends British historian John Man. In The Leadership Secrets of Genghis Khan, Man identifies these practices that underpinned Khan’s stunning triumphs.

  • Facial Expressions Give Us Away . . .

Just as a picture is worth a thousand words, our faces can express a wealth of information. The ability to communicate subtle emotions with a simple raised eyebrow or curl of the lip may be innate. Charles Darwin was one of the first to propose this theory in his book The Expression of the Emotions in Man and Animals, published in 1871, in which he wrote: "The young and the old of widely different races, both with man and animals, express the same state of mind by the same movements.”

Recent work supports Darwin’s theory that smiles, grimaces and more nuanced expressions are hardwired—an artifact of living in social groups. Because humans depend on one another for survival, we must communicate; facial expressions may have evolved as efficient ways to telegraph feelings and intentions. Read more . . .

  • Quotable Quotes . . .

The greatest sin lies in not developing your potential. When you do what you do best, the best way you can, you help not just yourself, you enrich the world.                   -- David E C Huggins

Never lose sight of the fact that the most important yardstick of your success will be how you treat other people -- your family, friends, and coworkers, and even strangers you meet along the way.                                                                                                      -- Barbara Bush

A leader is best when people barely know he exists, not so good when people obey and acclaim him, worse when they despise him. But of a good leader who talks little when his work is done, his aim fulfilled, they will say: We did it ourselves.                                   -- Sun Tzu

A leader is a dealer in hope."                                                               -- Napole